If you’re not currently using video in your learning and development programs – you’re doing your employees a disservice. No, not the cat, cute kid, repeat type of videos. I’m talking about real people in practical situations to help your...

Engaging our diverse workforce in training is a challenge for all of us responsible for developing our people to be individually successful contributors and drive the mission of the organization. We balance the needs for cost-effectiveness and opportunity cost of the...

As a business educator and trainer, I’m often asked how I adjust training for employees of different cultures. I wanted to share my response with you as an example of how effective training begins and ends with knowing your audience....

At first glance, dear reader, you may think I’m jumping on the “brand-wagon.” Not so. In fact, I can’t turn around without bumping into yet another presentation on personal brand that leaves me unsatisfied. Why, then, would I write a...