Over the past three months, I’ve introduced you to the S.U.C.C.E.S.S. method of Leading Teams that Get Results. This week, I’m sharing an excerpt from my eBook that summarizes all the steps you need to lead high-performing teams.
Because I want you to keep these steps top-of-mind, I’m also offering this excerpt as a FREE Download in PDF form.[Excerpt]
How do you reach success?
A quick search of Google will bring back results for the oft-repeated stages of team formation: forming, storming, norming, and performing. Although useful in teaching team dynamics from a theoretical perspective, the stages as described are too linear to use in the workplace.
The S.U.C.C.E.S.S Method of team development offers strategies that allow you to guide your team members through activities that more closely mimics the fluidity of the way they work.
In this section, you will discover the basics of each element of the S.U.C.C.E.S.S Method. Click here for your FREE Download of this excerpt.
Spend Time on People First
Building trust on a team is essential because results depend on how people work together. A team that is not built on a foundation of trust shows dysfunctional behavior. It will not only cause the team to miss their performance targets, it will also cause low morale and a rise in turnover and absenteeism – both of which cost your organization money.
Understand Team Dynamics
You would not create a plan without first performing a situation analysis or SWOT. A similar tool is useful as you chart a path for your group or team’s journey to high performance. If you are just beginning a team, get a read on your company’s culture for teamwork. As you may notice from using Google Maps, you cannot see your route until you have entered your current location as well as your destination.
Clarify Teamwork Expectations
What do you bring to the team? Are you clear about who is doing what? Who has which strengths? Who might need support? If you do not have the answers to these questions your team could be working on a set of assumptions that will prevent you from reaching your goals. I love the book by Robert Fulghum “All I Need to Know I Learned in Kindergarten” as it lays out expectations and norms simply and explicitly. For both life and teams, a set of rules goes a long way to reaching success.
Call out Culture
Developing and identifying culture has often been compared to an iceberg. The tip is barely visible to those who watch the team perform, however, the culture has a “feel” with that’s created with the bulk of the cultural elements hidden under the water. With the increased importance of culture as a point of difference in organizations, C-suite executives are finding ways to be explicit about how their cultures function. The same benefits can be realized in a micro-organization — a team.
Regardless of the team sport you enjoy participating in or watching, chances are you have an opinion about the plays they run. How about theater, symphonic music, rock concerts; the staging, or processes, involved can make or break the audience experience. Focusing on how work gets done and what to do when there is a roadblock means your team has a playbook or script for its best performance.
The single most important element in creating a common purpose on a team is to set clear goals. Whether your goals are SMART or driving toward an almost unattainable challenge, the action of setting and reaching a common goal for the good of the team and the organization is paramount in how it performs.
For teams to be truly high performance, two types of questions solicit actionable feedback: “Are we on track?” and, “What more do we have to learn?” By setting methods to control performance and instilling the value of lifelong learning, your team can outperform their most recent wins. When a team gets off track, have specific strategies in place to get them working toward a common purpose once again.
Let’s take a look at practical steps and activities you can take to apply the S.U.C.C.E.S.S Method to your teams.
Leading Teams that Get Results – Blog Series
Share your stories about building a team with a focus on results. Let’s learn together!