Posts tagged with: Customer analysis

  • Cross Cultural Training
As a business educator and trainer, I’m often asked how I adjust training for employees of different cultures. I wanted to share my response with you as an example of how effective training begins and ends with knowing your audience....
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  • Discover Pain to Add Value_Lion and mouse
Do you remember the fable of the mouse who saved the lion from the hunter’s net? It wasn’t written about sales in today’s economy, but it could have been. When the mouse (you) saves the lion (your customer) from the...
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